At Monkwood, we always strive to get things right 100% of the time, but we understand that there may be occasions when we don’t get things quite right for everyone.

On these occasions, we aim to do everything we can to resolve issues at the very earliest opportunity, and to the satisfaction of all parties. If you are unhappy with any aspect of the school, please don’t hesitate to contact us in the following ways:

• In the first instance, where appropriate, contact your child’s class teacher via Class Dojo or the school office (office@monkwoodprimary.org / 01709 710310)
• Contact the Executive Leader – Mrs Lee – via office@monkwoodprimary.org
• Contact the Chair of Governors – Adam Dawson – adawson-gov@monkwoodprimary.org

For further information and guidance, please see our Complaints Policy.